FAQ
Clear answers before you start.
Questions developers and businesses ask before contracting: scope, approvals, progress reporting and warranties.
Can a single service be assigned to Elevenz?
The scope of design, finishing, furnishing, or decor can be determined according to project needs. When consolidating services, we coordinate works, approvals, and procurement within the agreed-upon scope.
Do you serve companies, developers and contractors?
Yes. We work on projects, headquarters, and residential, commercial, and office units, and provide work packages for companies, developers, contractors, and entities according to project requirements and the contracting mechanism.
At what stage do you take over finishing works?
The finishing packages scope covers taking over spaces after plastering. Site inspection, plans, and bills of quantities determine the required items and handover status for each project.
What is needed to start a project review?
The project type, location, current stage, and required scope of work, along with plans, bills of quantities, specifications, and the target schedule if available.
How are materials and details approved?
Samples, catalogs, and technical data are reviewed according to requirements, and approvals are documented. A reference sample can be executed to clarify materials, colors, joints, and finishing level.
Do you provide made-to-order furniture?
We provide furniture pieces and solutions according to specifications for residential, office, and hotel projects, through national manufacturing and local and international manufacturing and supply partners, in accordance with the project scope.
How is the work followed up?
With a project manager, point of contact, and progress reports, along with monitoring the schedule, procurement, inspection, and closing of snags. The contract and nature of the project determine the reporting organization and frequency.
Are there warranties after handover?
Yes. Our partnership model includes a written 12-month workmanship warranty; its details and coverage are defined in the contract.
What are the roles of LuxuryLine and Meter?
Elevenz is the parent company and leader of the system. Luxury Line supports decor and supply, and Meter handles installation and logistics, according to the scope of responsibility in the project.
When do you start work on site?
We begin mobilization within 7 days of the work order for partnership projects whose contracts provide for it. For other projects, the technical proposal specifies the start date and mobilization plan.
Let's discuss your project
Share your project requirements and plans or bills of quantities if available.